Automated follow-up for missing title documents

Automated messages to customers and partners resolve missing documents fast. No more chasing paperwork.

  • SMS, email and phone
  • Any language
  • Driven by the audit
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Fairway’s automated communications follow up with vehicle owners, drivers, dealers and partners by SMS, email and phone to collect missing title documents, such as emissions tests, insurance and inspections, and to request fixes flagged by the AI audit, in any language.

What it does

Stop chasing paperwork

  • Every channel. Follow-ups by SMS, email and phone.
  • Driven by the checklist. Messages ask for exactly what the transaction is missing.
  • Linked to the audit. When a document fails the audit, customers can be asked to fix it automatically.
  • Any language. Seamless communication in the customer’s language.
  • A friendly co-pilot. Language models refined to communicate clearly with owners, drivers and fleet managers.
Fairway automated follow-up requesting missing insurance and inspection documents
Who uses it

Automated Follow-Up across the titling ecosystem

Fleet management

Collect emissions tests, insurance and inspections from drivers.

Fairway for fleet management

Dealers and auctions

Get missing documents from buyers before the deal stalls.

Fairway for dealers and auctions

Lenders

Chase what a title packet is missing so liens perfect sooner.

Fairway for lenders

DMVs

Guide citizens to correct documents without a phone call.

Fairway for DMVs
FAQ

Automated Follow-Up: frequently asked questions

How do you ensure high-quality communications with my customers?

Fairway’s language models are refined to solve the task accurately and to feel like a friendly co-pilot, so owners, drivers and fleet managers get a good experience.

Do you support multiple languages?

Yes. Fairway provides seamless communication in any language.

What documents can Fairway follow up on?

Emissions tests, insurance, inspections and any other document a transaction’s checklist shows as missing, plus fixes requested by the AI audit.

Platform

More Fairway modules

50-State Rules Engine

Title and registration rules for every state and county, turned into transaction-specific checklists.

Explore 50-State Rules Engine

AI Paperwork Audit

Every field, form and signature checked against state rules before the packet reaches the DMV.

Explore AI Paperwork Audit

Form Automation

The right forms surfaced and filled from your documents, ready for submission.

Explore Form Automation

Portals & Virtual Assistant

Self-service portals that give citizens and dealers instructions and automated decisions.

Explore Portals & Virtual Assistant

APIs & Integrations

Title and registration modules your platform can embed, white-label or call directly.

Explore APIs

Automated titling for automotive and government leaders

Schedule a demo to see how Fairway can streamline your titling operations.

Schedule a demo